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  Accreditations by: Nigerian Institute of Training &Development (NITAD), Industrial Training Fund (ITF) and Centre for Management Development (CMD)
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Testimonials

I have been Impacted by this training. I used to pride myself on being a seasoned customer service person, but there are things I have learnt in this session that I never knew before. Thank you, LSDC LTD.

- PETER AKHIGBE - AMEH GATE ABUJA (CUSTOMER SERVICE EXCELLENCE - CAP PLC - AUGUST 2015)
My spoken English has improved immensely. In fact, people comment on how improved my vocabulary has enriched. I need more training, though and I am working towards that. The teacher was also always very punctual for classes.
- Mr Jose Silva Monteiro, Commissioner, ECOWAS Commission, Abuja FCT (August 2014)
This is my first external training and I must say my expectations were met. I have learnt a lot that will give me an edge over the competition.
- VIVIAN OKEH - COTEK TECHNOLOGIES (LSDC OPEN PROGRAMME - SALES & MARKETING: SELLING FOR PROFIT & REPEAT BUSINESS - FEB 2013)
Infact, I really enjoyed the manner in which the resource persons handled the the session: they explained in details the contents of the hard-copy handout.
- THEOPHILUS ONWUSIWEKWU - CSCS BUSINESS COMMUNICATION SKILLS TRAINING - OCTOBER 2012
This kind of training should be a continuous one. I have learnt how to make effective presentations and be well skilled in negotiations.
- SOKUNBI OLAYINKA - CSCS BUSINESS COMMUNICATION SKILLS TRAINING - OCTOBER 2012
The training was quite interesting and I am sure it will enhance my performance at work.
- MARIA ITA - CSCS BUSINESS COMMUNICATION SKILLS TRAINING - OCTOBER 2012
A satisfying training with wonderful resource persons. God bless FMC Owerri for conducting this life-transforming seminar.
- ANONYMOUS - FEDERAL MEDICAL CENTRE OWERRI (FMC) - PATIENT SATISFACTION: THE ART OF CUSTOMER SERVICE IN THE HEALTHCARE INDUSTRY- SEPT 2012
This has been inspiring and educative. The video clips were quite apt and has opened my mind and eyes to my wrong attitude to patients, which, I must say, has been out of ignorance. Now I know that the customer (patient) is king.
- ONYEGBULA OLUCHI - FEDERAL MEDICAL CENTRE OWERRI (FMC) - PATIENT SATISFACTION: THE ART OF CUSTOMER SERVICE IN THE HEALTHCARE INDUSTRY - SEPT 2012
I learnt in the course of this training that the key to excellent customer service is wearing a smile and being empathetic towards patients and patient relations.
- ANONYMOUS - FEDERAL MEDICAL CENTRE OWERRI (FMC) - PATIENT SATISFACTION: THE ART OF CUSTOMER SERVICE IN THE HEALTHCARE INDUSTRY - SEPT 2012
A well presented session. Keep it up.
- VIVIEN IBERI - SHOP MANAGER (SILVERBIRD BRANCH) - SHOPRITE - WORKPLACE SAFETY TRAINING JUNE 2014
I am very grateful to the management of Shoprite for sending me on this training programme. I have been well impacted.
- UGBERASE FAITHMARY - SHOPRITE - WORKPLACE SAFETY TRAINING JUNE 2014
The session on managing our time well to ensure a safe workplace was my best session. Generally, the training was well delivered.
- CHERISH - SHOPRITE - WORKPLACE SAFETY TRAINING JUNE 2014
The resource persons are all experienced and versed in their subject matter. Excellent training.
- AGABI PATRICK - SHOPRITE - WORKPLACE SAFETY TRAINING JUNE 2014
This session has been very helpful and has added value to the team. Welldone!
- GEORGE BLANKSON - DENIS HOTEL GM (NEXT LEVEL GUEST RELATION: HOTEL CUSTOMER SERVICE IN THE 21ST CENTURY (OCTOBER 2013)
I commend the resource persons for a job well done and also thank the management of the hotel for approving this course for us all.
- EDET BASSEY ASUAIKO (NEXT LEVEL GUEST RELATION: HOTEL CUSTOMER SERVICE IN THE 21ST CENTURY (OCTOBER 2013)
...I particularly enjoyed the session on personality type and how it affects customer service. It will really help me in dealing with my staff and customers.
- JANE NWOKOMA - (NEXT LEVEL GUEST RELATION: HOTEL CUSTOMER SERVICE IN THE 21ST CENTURY (OCTOBER 2013)
I highly recommend a continuous training such as this for staff development.
- TONY ELUMELU, ESQ. - HEAD HR, DENIS HOTEL (NEXT LEVEL GUEST RELATION: HOTEL CUSTOMER SERVICE IN THE 21ST CENTURY (OCTOBER 2013)
I have enjoyed every bit of this training. However, i advise that participants should be availed soft copy of course handouts. Secondly, in future, for the social media module, they should make available internet connection for everybody to make that session very effective.
- Anonymous (NUC - BUSINESS COMMUNICATION & WRITING SKILLS (JUNE 2014)
This training programme has really been an eye opener as it has exposed me to global best practices in business communication... I commend...The Commission for availing me such an opportunity.
- BASHIR MALIAJI (NUC - BUSINESS COMMUNICATION & WRITING SKILLS (JUNE 2014)
The programme has been encouraging and richly educative. The instructors were well prepared and delivered their content very well.
- EBEBGBUWA PAUL I. (NUC - BUSINESS COMMUNICATION & WRITING SKILLS )JUNE 2014)
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